Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
Vapegem uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. Vapegem also offer free shipping for all USA order over $100. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by Vapegem at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on Vapegem: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
Vapegem verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). Vapegem offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, Vapegem is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from Vapegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention Vapegem or Vapegem.com. Items in your shipment will not be listed anywhere on the package.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, Vapegem is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from Vapegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from Vapegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
Ask Question?
- Description
-
Shop the WAVE 8000 by Wavetec, a rechargeable disposable vape device featuring a 650mAh built-in battery, 18mL of pre-filled 50mg nicotine salt, and a lifespan that will last up to 8000 puffs and provides a rich experience throughout your vaping journey.
Sleek, Compact and Portable, the Wave Nicotine rechargeable disposable vape includes USB TYPE-C charging port for an efficient and quick recharging when you are on no time. With its simple draw-activated mechanism to inhale, allowing user to vape anywhere, anytime.
SPECIFICATIONS:
- Prefilled Capacity: 18mL
- Rechargeable 650mAh Battery
- Max Puffs: 8000
- Nicotine Strength: 5% (5mg)
- Tobacco-free Nicotine
- Operation: Draw-Activated
- Heating Element: Mesh Coil
- Charging: Type-C Port
- VG: 50% PG: 50%
- Automatic Operation
Includes: 1 - Wave Vape 8000 puff Disposable Vape Devices
FOR ADULT USE ONLY – Use Responsibly – Keep out of the reach of children
FLAVORS:
Berry Blast / Berry Peach Bliss / Black Ice / Blue Razz Ice / Kiwi Dragon Berry / Kiwi Watermelon / Lemon Mint / Lush Ice / Minty Ice / Peach Ice / Pineapple Coconut Ice / Rainbow Snow Cone / Raspberry Watermelon / Spearmint / Strawberry Banana / Strawberry Ice / Strawberry Kiwi / Strawberry Mango / Strawmelon / Tropical Island / Watermelon Ice / White Gummy
About Wave:
Shop the Wave vape by Wavetec, an unparalleled vaping device that combines impressive e-liquid capacity, extended battery and user-friendly feature in a sleek and portable device. Whether you’re a seasoned vaper or beginner to the world of vaping, this WAVE prefilled nicotine salt disposable device is sure to impress.Warning:
The products on this website are intended for adult smokers only. Purchase and use by persons under 18 is prohibited. Vaping products contain nicotine which is a highly addictive substance. Please consult your physician before use. E-Juice on our site may contain Propylene Glycol and/or Vegetable Glycerin, Nicotine and Flavorings. Our products may be poisonous if orally ingested.FDA Disclaimer:
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. For their protection, please keep out of reach of children and pets. Read our terms and conditions page before purchasing our products. Use All Products On This Site At Your Own.