Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
Vapegem uses USPS, FedEx, and UPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. USPS and FedEx services will be available to choose from for all USA customers. Vapegem also offer free shipping for all USA order over $100. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by Vapegem at time of fulfillment. If you wish to have your order shipped with a specific carrier, please choose the carrier of your choice as your shipping option at checkout.
How can I track my order?
There are several ways you can track your order placed on Vapegem: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
Vapegem verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). Vapegem offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, Vapegem is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from Vapegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention Vapegem or Vapegem.com. Items in your shipment will not be listed anywhere on the package.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, Vapegem is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from Vapegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from Vapegem are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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Buy Quasar OS25000 Disposable 25000 Puffs by Lost Mary Disposable Vape
The Quasar OS25000 25,000 Puff Disposable is the utmost in vaping ease. This best-selling disposable vape is intended to provide long-lasting performance that will not disappoint. With an internal rechargeable battery, the Quasar keeps you charged up for an astounding lifespan. With 20ml of premium e-juice pre-filled, you may get around 25,000 puffs, making it an affordable option for heavy users.
The Quasar OS25000 is a high-quality vaping device with Adjustable Airflow for customizable vapor production and sophisticated Triple Mesh Coils for consistent, tasty hits. The five levels of output power and the animated display screen make it simple to monitor and customize your vaping experience. Furthermore, the 5% (50mg) Nicotine Strength guarantees a pleasing nicotine dose every time.
The Quasar OS25000 has USB Type-C Charging for rapid and efficient recharges (cable not included) and a draw-activated mechanism for a smooth vaping experience. Three power options allow you maximum customisation, with up to 25W. Don't settle for less; choose the Quasar OS25000 for outstanding performance and ease.
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The Quasar OS25000 Disposable 25000 Puffs by Lost Mary is a top choice for vapers seeking high performance, customization options, and convenience. With adjustable power settings, airflow control, and a wide variety of delicious flavors, this vape delivers a personalized experience tailored to your preferences. Whether you're a vaping novice or an experienced pro, the Quasar OS25000 is sure to please with every puff.
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Quasar OS25000 Disposable 25000 Puffs Features:
- Internal Rechargeable Battery
- 20mLPre-filled E-Juice
- Adjustable Airflow
- Heating Element: Triple Mesh Coils
- Display Screen with Animations
- Puff Count: Approximately 25000 Puffs
- 5% (50mg) Nicotine Strength
- USB Type-C Charging (Not Included)
- Draw-Activated
- Three Power Settings: maximum output of 25W
Key Features-
- Triple Mesh Coil: Advanced coil technology for smooth, consistent vapor and rich flavor.
- Adjustable Power Settings: Choose from three power levels (15-25W) to customize your vaping intensity.
- Adjustable Airflow: Fine-tune your experience with three-way adjustable airflow for personalized vapor production.
- USB Type-C Charging: Fast and efficient recharging via USB Type-C port, so you’re never out of power.
- LED Display: Built-in LED screen provides real-time updates on battery life and e-juice levels.
- Large E-Juice Capacity: Pre-filled with 20ml of e-juice, perfect for extended sessions without frequent refills.
Available flavors:
Aquarius: Tropical Baja Splash, reminiscent of a sun-drenched beach vacation.
Big Bangin Berry: A colorful blend of different berries for a tasty treat.
Blue Starz: A sweet blue raspberry flavor with a refreshing chilly menthol aftertaste.
Cosmic Cherry Ade combines bold dark cherries with tangy lemonade.
Orion Sour Belts are a sweet and sour mixture of watermelon and peach.
Peach Planetberry combines sweet raspberries with luscious peaches.
Saturn Rings taste like freshly harvested summer peaches.
Shooting Starsicle is a zesty combination of cherry, lemon-lime, and blue raspberry.
Sirius-ly Sour Watermelon is a strong combination of sour watermelon and grapefruit.
Summer Solstice: Juicy pineapple combined with refreshing orange.
Super Mint is a smooth, cold menthol blend.
Taurus: A robust flavor based on the taste of Red Bull.
Virgo Mint combines sweet mint with refreshing menthol.
Watermelon Limelight: A fizzy watermelon with a dash of zesty lime.
Watermelon Stellar Ice: Juicy watermelon paired with chilly menthol.